Privacy Policy

Thank you for choosing Alef!

This Privacy Policy ("Privacy Policy") is crafted to offer clarity on how Alef and its affiliated partners ("Alef," "we," or "us") collect and process the Personal Information we gather when you engage with our website ("Site" or "Service").

Please review this Privacy Policy meticulously before submitting information to the Site. By utilizing or accessing the Site, you consent to the practices outlined in this Privacy Policy. Should you prefer that we not collect and process your information, we advise against accessing the Service.

Age of Consent

Our products are subject to strict regulations and age restrictions. We are dedicated to preventing sales to anyone below the legal purchasing age. By using our site, you affirm that you are of legal age in your state or province of residence, ensuring responsible consumption of our products.

Information We Collect

We gather identifiable individual information, including your name, email address, telephone number, payment details, and both billing and shipping addresses, tailoring our Service to meet your needs effectively. Your Personal Information may be stored in our databases and retained as necessary to serve and engage with you through our Service.

The scope of Personal Information collected varies based on your interactions with our Service, such as purchases, returns, customer service communications, promotional sign-ups, and participation in research, surveys, or contests. While providing personal information is voluntary, restriction may limit your access to certain features of our Site.

As you navigate the Site, we automatically collect technical information about your device and software. This includes details on the web pages viewed, referring sites or search terms, and your interactions with the Site, aiding us in improving your user experience.

Information Sharing

Alef does not rent, sell, trade, or disclose your Personal Information to third parties without prior consent, except for purposes such as fulfilling orders, processing payments, customer communication, promotional marketing, service improvement, agreement enforcement, administrative updates, fraud prevention, and legal compliance.

We employ third-party services for functions like order fulfillment, delivery, communication, and payment processing. These providers have access to the Personal Information needed for their tasks but are prohibited from using it for other purposes. Alef commits to retaining Personal Information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, adhering to legal and ethical standards.

Information Security

Alef implements reasonable safeguards to protect collected information. We ensure that third parties involved in making the Site available agree to protect personal information and respect your contact preferences. While we strive to secure your transactions and Personal Information, please be aware that no system is impenetrable.

We do not guarantee absolute privacy or security of your Site usage and Personal Information. Users are responsible for their security measures. By using the Site, you acknowledge the risk and agree to the terms outlined in our Terms of Use and this Privacy Policy. If these terms are unacceptable, please refrain from using the Site.

Changes to this Privacy Policy

Alef may update this Privacy Policy to reflect changes in practices. Any amendments will become effective immediately upon posting, and continued use of the Service post-update indicates your consent to the revised policy. We encourage regular review of this page for the latest privacy practices. Disagreement with modifications should be addressed by discontinuing Service use.

If you have any questions please contact us at contact@alefvape.com